Privacy Policy
Last updated: November 20, 2025
This Privacy Policy explains how Fisher and Dean (“the Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal information when you use Our website: https://www.fisheranddean.com/ (“the Website”).
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection laws.
By using Our Website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Fisher and Dean
Brook Cottage,
47 Clevedon Road, Nailsea,
North Somerset, BS48 1HA
Email: info@fisheranddean.co.uk
Telephone: 01275 851045
We act as the Data Controller for the personal data collected via this Website.
2. Definitions
Personal Data: Any information relating to an identified or identifiable individual.
Usage Data: Information collected automatically when you visit the Website.
Cookies: Small files placed on your device to enable core website functionality, analytics, or preferences.
Service Provider: Any third party that processes data on Our behalf (e.g., hosting providers, analytics tools).
You: The individual using or accessing the Website.
3. Information We Collect
A. Personal Data You Provide
We may collect the following information when you contact us or interact with the Website:
Name
Email address
Telephone number
Any information you provide through contact forms or email enquiries
This information is only collected when you voluntarily provide it.
B. Automatically Collected Usage Data
When you visit Our Website, We automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on each page
Referring URLs
Date and time of visits
This data is collected through standard server logs and analytics tools.
C. Cookies and Tracking Technologies
We use Cookies and similar technologies to:
Enable website functionality
Improve performance and user experience
Analyse website traffic
You can manage or refuse cookies through your browser settings.
For full details, see Our Cookie Policy.
4. How We Use Your Personal Data
A. Personal Data You Provide
We may collect the following information when you contact us or interact with the Website:
Name
Email address
Telephone number
Any information you provide through contact forms or email enquiries
This information is only collected when you voluntarily provide it.
B. Automatically Collected Usage Data
When you visit Our Website, We automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on each page
Referring URLs
Date and time of visits
This data is collected through standard server logs and analytics tools.
C. Cookies and Tracking Technologies
We use Cookies and similar technologies to:
Enable website functionality
Improve performance and user experience
Analyse website traffic
You can manage or refuse cookies through your browser settings.
For full details, see Our Cookie Policy.
5. Legal Bases for Processing (UK GDPR)
We process your Personal Data under one or more of the following lawful bases:
Consent – when you voluntarily submit information or accept analytics cookies
Legitimate Interests – for business operations such as responding to enquiries and improving the Website
Legal Obligation – when processing is required for tax, regulatory, or legal purposes
Contract – when processing is necessary to fulfil a request from you
6. Sharing Your Personal Data
We may share your data with:
A. Service Providers
Third parties who help us operate the Website or deliver services (e.g., website hosting, analytics). These providers are required to process data securely and in accordance with UK GDPR.
B. Professional Advisors
Such as accountants or legal advisors when necessary.
C. Legal Authorities
If required to comply with a legal obligation or protect Our rights.
Your data is never sold, and we do not share it for advertising purposes.
7. Data Retention
We retain your Personal Data only for as long as necessary for the purposes described in this Policy or as required by law.
Contact form enquiries: typically retained for up to 12 months
Analytics data: retained according to the settings of the analytics service used
Legal and financial records: retained for up to 7 years in accordance with UK law
When data is no longer needed, it is securely deleted.
8. International Data Transfers
Some Service Providers may store or process data outside the UK.
When this occurs, we ensure adequate protections are in place, such as:
UK GDPR Adequacy Regulations
Standard Contractual Clauses (SCCs)
Equivalent safeguarding measures
9. Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access your personal data
Rectify inaccurate information
Erase your data (“right to be forgotten”)
Restrict processing in certain circumstances
Object to processing based on legitimate interests
Withdraw consent at any time
Data portability (where applicable)
To exercise these rights, contact us at: info@fisheranddean.co.uk
We may request verification of your identity before fulfilling a request.
10. Children’s Privacy
Our Website is not intended for children under 13, and we do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us so we can remove it.
11. External Links
The Website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.
We encourage you to review their Privacy Policies before providing any personal information.
12. Security of Your Data
We take appropriate technical and organisational measures to protect your personal information.
However, no online service can guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
You are encouraged to review this Policy periodically.
14. Contact Us
We may update this Privacy Policy from time to time.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 Email: info@fisheranddean.co.uk
📞 Telephone: 01275 851045
📍 Address:
Brook Cottage,
47 Clevedon Road, Nailsea,
North Somerset, BS48 1HA
You are encouraged to review this Policy periodically.